Business Details
9 Years
experience
Emergency
services
Trusted Industrial & Commercial Electrical Contractor in West Virginia
Master Service was founded in 2017 as a family-owned electrical contracting firm built on over 30 years of combined industry experience. Our team specializes in delivering high-quality electrical solutions for industrial, commercial, and government projects across West Virginia and surrounding states. With a proven track record of completing 99.9% of projects on time and under budget, we prioritize client satisfaction through skilled project management, comprehensive design-build capabilities, and rapid response times.Our HUBZone certification and extensive experience with federal contracts underscore our commitment to excellence. Backed by a dedicated workforce with decades of collaborative expertise, we provide turnkey services including generator installations, emergency power systems, and complex electrical infrastructure for healthcare, education, and industrial facilities.
Services
Generator Sales & Installation
Electrical Contracting
Emergency Power Systems
Fire Alarm Systems
Data & Fiber Optics
Outdoor Lighting
Power Distribution
Security Systems
HVAC Electrical
Building Automation
Details
- Year established: 2017
Highlights and features
- We offer 30+ years of combined electrical contracting expertise
- Our 99.9% on-time completion rate ensures reliable project delivery
- HUBZone certification demonstrates federal contracting compliance
- Skilled crews with decades of collaborative experience ensure quality
- Quick response times across West Virginia and five surrounding states
Associations and certifications
- HUBZone Certified
- Verified Small Business
Services
Generator Sales & Installation
We provide comprehensive generator solutions including needs assessment, system design, and turnkey installation for commercial and government facilities. Our services ensure uninterrupted operations during power outages through reliable backup power systems. With extensive experience in federal contracts, we deliver code-compliant installations that meet rigorous industry standards.
Electrical Contracting
Our full-service electrical contracting covers design, procurement, and installation for industrial and commercial projects. We handle complex systems including high/low voltage transformers, motor controls, and emergency power infrastructure. Our experienced crews deliver cost-effective solutions that meet strict deadlines while maintaining superior quality standards.
Fire Alarm Systems
We design and install advanced fire alarm systems that comply with current safety codes and building regulations. Our solutions integrate with existing infrastructure to provide reliable detection and notification capabilities. From hospitals to educational facilities, our systems ensure occupant safety and regulatory compliance across diverse environments.
Security Systems
Our security solutions include CCTV systems, access control, and integrated security infrastructure for commercial and government buildings. We implement scalable systems that enhance facility security while supporting operational efficiency. All installations meet federal requirements for government contracts and critical infrastructure protection.
Emergency Power Systems
We specialize in emergency power systems that maintain operations during outages through automatic transfer switches and backup generators. Our solutions support healthcare facilities, data centers, and essential government operations. Systems are designed for rapid deployment and sustained reliability in mission-critical applications.
People
Bryan Totten
President
Bryan Totten has over 35 years of electrical industry experience, including 8 years as President of Master Service Mid-Atlantic. He holds Master Electrician and Project Management certifications, with expertise in federal contracting and large-scale infrastructure projects.
Katy Totten
Vice President
Katy Totten brings technical expertise as a graduate of Pierpont Community & Technical College with AAS degrees in Mechatronics and Applied Process Technology. She oversees daily operations and project execution with specialized knowledge in energy systems and industrial controls.
Questions
What areas do you serve?
We serve West Virginia and surrounding states including Virginia, Maryland, Ohio, Kentucky, and Pennsylvania.
Do you handle government contracts?
Yes, we have extensive experience with federal, state, and local government contracts including HUBZone-certified projects.
What electrical services do you offer?
We provide full-service electrical contracting including power systems, generators, fire alarms, security systems, and emergency power solutions.
Are you available for emergency service?
Yes, we offer 24/7 emergency response for critical power and system failures across our service area.
What industries do you work with?
We serve healthcare, education, industrial, and government sectors with specialized electrical infrastructure solutions.
What makes your company unique?
Our 30+ years of combined experience, 99.9% on-time completion rate, and family-owned commitment to quality distinguish us from competitors.